Posted by Greg Whyte on 29 June 2012, 10:18 am
Recently we received a Trip Advisor Excellence award for 2012 - We are both humbled and very pleased that guests have felt they have been looked after very well.
This award is arrived at by taking the ratings your guests give you when they complete a review after staying at your property and it means that guests have had an excellent experience at your property.As this is a global forum and many of our guests (95%) are international, it reflects well not only on ourselves but Waihi Beach as it covers off their Waihi Beach experience and they have obviously enjoyed it very much.
We treat guests as we would like to be treated and we want them to feel at home
Guests always arrive as strangers but some leave as friends and many keep in contact.
This award affirms our efforts to date but lifts the bar even higher for the future and guest expectations.